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Details of the A Guide to Good Business Communication book:
- Print Length: 176 pages
- Language: English
- Publisher: How To Books
- Publication Date: 16, Jan 2009
- Dimensions: 6.73 x 0.4 x 9.72 inches
Description of A Guide to Good Business Communication:
"A Guide to Good Business Communication: 5th Edition" is a comprehensive guide that offers practical advice on communicating effectively in the workplace. Written by Michael Bennie and published by McGraw-Hill, this book covers a wide range of topics related to business communication.
The book emphasizes the importance of clear and concise communication, using appropriate language and tone, and considering the audience's needs and expectations, It also delves into nonverbal communication, including body language and facial expressions.
In addition, the 5th edition features new chapters on social media, virtual meetings, and intercultural communication, reflecting the changing nature of business communication in the digital age. The book also provides tips on how to improve listening skills and how to handle difficult conversations or conflicts.
Throughout the book, Bennie presents practical examples, case studies, and exercises to help readers apply the concepts and techniques discussed. Overall, "A Guide to Good Business Communication: 5th edition 2009" is an available resource for anyone looking to enhance their communication skills in a professional setting.
About The Author of "A Guide to Good Business Communication 5th edition":
Michael Bennie, the author of "A Guide to Good Business Communication: 5th Edition" is a well-respected communication consultant and trainer with over 30 years of experience in the field. He has worked with many leading organizations across industries to help improve their communication strategies and effectiveness.
Bennie is also an accomplished writer and has authored several books and articles on business communication. In addition to "A Guide to Good Business Communication," he has written "Effective Speaking," "Presenting with Confidence," and "Communicating at Work".
Bennie is known for his engaging and practical approach to communication training. He is based in the UK and has delivered training programs and workshops around the world. He is also a frequent speaker at conferences and events, sharing his expertise on effective communication in the workplace.
Overall, Michael Bennie is a highly regarded expert in the field of business communication and his insights and guidance have helped countless individuals and organizations improve their communication skills and achieve success in the workplace.
Contents of A Guide to Good Business Communication:
"A Guide to Good Business Communication: 5th Edition" is a comprehensive guide that covers a wide range of topics related to business communication. Here is an overview of the content you can expect to find in the book:
Chapter 1: Why Communication Matters
- The importance of effective communication in the workplace
- Barriers to effective communication
Chapter 2: Communication Skills
- Developing your communication skills
- Active listening and questioning techniques
Chapter 3: Writing for Business
- Principles of effective writing
- Writing clear and concise emails, letters, and reports
Chapter 4: Presentation
- Planning and preparing a presentation
- Techniques for delivering a successful presentation
Chapter 5: Meetings
- The role of meetings in the workplace
- Strategies for conducting effective meetings
Chapter 6: Interpersonal Communication
- Understanding nonverbal communication
- Handling difficult conversations and conflicts
Chapter 7: Intercultural Communication
- Challenges and opportunities in intercultural communication
- Strategies for communicating across cultures
Chapter 8: Social Media and Networking
- Using social media effectively in business communication
- Building and maintaining professional networks
Chapter 9: Virtual Communication
- Tips for communicating effectively in virtual environments
- Best practices for video conferencing, email, and chat
Chapter 10: Communicating with Customers and Clients
- Building strong customer relationships through communication
- Handling complaints and resolving issues
Each chapter includes practical examples, case studies, and exercises to help readers apply the concepts and techniques discussed. Overall, "A Guide to Good Business Communication: 5th edition" is a valuable resource for anyone looking to enhance their communication skills in a professional setting.