Experiencing Unparalleled Customer Service: Meet Our Achilles Customer Service Officer
Discover exciting career opportunities at Achilles as a Customer Service Officer. This job involves handling customer inquiries, processing orders, and moderating communication channels. If you have a year of customer service experience, strong communication skills, and the ability to multitask, we encourage you to apply. Join our team in Mokattam and embark on a fulfilling journey in the world of customer service. Send your CV today!
"Join Our Team at Achilles: Customer Service Job Opportunity
• Job Description:
- Handling customer inquiries through phone communication.
- Efficiently processing customer orders using the system.
- Proficiency in moderating pages and engaging in chat with customers when necessary.
- Ensuring timely follow-ups with customers as required.
- Redirecting customer inquiries to relevant departments when necessary.
• Requirements:
- Minimum of 1 year experience in customer service.
- Full-time availability is mandatory.
- Typing speed of 25 words per minute with 75% accuracy.
- Exceptional verbal and written communication skills.
- Strong negotiation abilities.
- Demonstrated capability to multitask and perform under pressure.
- Fluent in English.
- Working Hours: 8 hours, including a 1-hour break
- Shifts: Rotational
- Work Location: Mokattam (remote work not permitted)
If you are interested in being a part of our team, kindly send your updated CV to
Hr-Achilles@Achilles-eg.com